General Enquiry - Finance

General Enquiry for customers with a 10 digit finance contract number

If your finance contract number is 10 digits long, please call:

Phone

1800 359 283

General Enquiry for customers with a 6 digit finance contract number

If your finance contract number is 6 digits long, please contact Porsche Financial Services:

Mail

Porsche Financial Services
Customer Service Team
Locked Bag 4002, Chullora NSW 2190

Phone

1300 845 911
Mon – Fri 9:00am – 5:00pm (AEST)
If you are overseas, please call:
+61 2 9695 6311 (Select Option 1)

E-Mail

customerservice@porsche-fs.com.au

Fax

+61 (02) 9695 6399

Our Customer Service Team will endeavour to respond to your enquiry as soon as possible; however please allow 1-2 business days.

Please note: Porsche Financial Services is closed on all Australian National Public Holidays; therefore our response time may vary during these periods.

Downloadable forms

Direct Debit Form (PDF; 1 MB)

Third-party Authority Form (PDF; 0.3 MB)

Electronic Consent Form (PDF; 0.3 MB)

Legal

Porsche Financial Services Privacy Policy (PDF; 0.8 MB)

Porsche Financial Services Terms & Conditions (PDF; 0.7 MB)

Important information: Because we do not know your personal objectives, please consider whether these products are appropriate for your circumstances. Before acting on any of the information on this website, please seek independent tax advice. Full terms and conditions are available upon application. Available only to approved applicants of Porsche Financial Services ABN 20 097 071 460, Australian Credit Licence 389344 . Subject to credit assessment. Fees, charges, T&C’s apply.