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Porsche Cars Great Britain Limited

Porsche Cars Great Britain Limited supports the retail marketing and sale of Porsche vehicles by Porsche Centres. Porsche Cars Great Britain Limited does not operate any Porsche Centres.

Porsche Cars Great Britain Limited is a company registered in England and Wales under company registration number 00861097.

Registered company address:

Bath Road
Calcot
Reading
Berkshire
RG31 7SE

Telephone number: 01189 303666
Email address: customer.assistance@porsche.co.uk

Trading address: As above

VAT number: 222241222

Porsche Cars Great Britain Limited is authorised and regulated by the Financial Conduct Authority.

Financial Conduct Authority Firm Reference Number: 312778
Consumer Credit Reference Number: 027201

You may check this on the Financial Services Register by visiting the FCA’s website, https://register.fca.org.uk/ or by contacting the FCA on 0800 111 6768.

Porsche Cars Great Britain Limited acts as a credit broker. In introducing you to the Porsche Centres you will be offered finance products from Volkswagen Financial Services (UK) Limited trading as Porsche Financial Services. Any reference to ‘Porsche Financial Services’ on this website is referring to Volkswagen Financial Services (UK) Limited trading as Porsche Financial Services. Porsche Cars Great Britain Limited is part of the same group of companies as Volkswagen Financial Services (UK) Limited.

Porsche Cars Great Britain Limited is registered with the Information Commissioner’s Office as a Data Controller under registration number: Z6572751

Porsche Financial Services

Porsche Financial Services is a trading name of Volkswagen Financial Services (UK) Limited, which is the lender of the consumer credit products promoted on this website.

Volkswagen Financial Services (UK) Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 311988.

You may check this on the Financial Services Register by visiting the Financial Conduct Authority’s website, https://register.fca.org.uk/ or by contacting the Financial Conduct Authority on 0800 111 6768.

How to make a complaint

We aim to provide you with a high level of customer service at all times, but if you need to complain and you are not satisfied with our response you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). For further information about the FOS and eligibility to refer a complaint to them you can visit the FOS website www.financial-ombudsman.org.uk.

For the purpose of alternative dispute resolution for disputes involving consumers, the European Commission has established a platform for online dispute resolution (ODR). The ODR Platform can be found here: http://ec.europa.eu/consumers/odr/

Dr. Ing. h.c. F. Porsche AG is not willing and not obliged to participate in a dispute settlement procedure before a Consumer Arbitration Service.

For all disputes arising from or in relation to this contractual agreement, English law applies under the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). The statutory provisions limiting the choice of law and in particular the application of statutory laws of the country, in which the Customer as a consumer has its habitual residence, remain unaffected.

SLAVERY & HUMAN TRAFFICKING STATEMENT FYE2016

PORSCHE CARS GREAT BRITAIN LIMITED AND PORSCHE RETAIL GROUP LIMITED

This statement is issued by Porsche Cars Great Britain Limited and Porsche Retail Group Limited (“Porsche GB”) and cites those measures operated by Porsche GB during FYE2016 to counter the occurrence of slavery and human tracking within its business activities.

STRUCTURE AND BUSINESS ACTIVITY

Dr. Ing. h.c.F. Porsche Aktiengeselllschaft

Porsche AG is the manufacturer of new Porsche branded sports cars and Porsche original automotive parts. In the conduct of its business the company sources production materials and non-production materials from a global supply chain comprised of direct and indirect suppliers. The company distributes new Porsche branded sports cars and automotive parts to a global marketplace, including the United Kingdom and Ireland.

The Porsche AG corporate headquarter is established in Stuttgart, Germany. Counter measures implemented by Porsche AG to address the occurrence of slavery and human trafficking in its business activities and supply chain can be reviewed here.

Porsche Cars Great Britain Limited

Porsche Cars Great Britain Limited is the authorised importer and distributor of new Porsche branded sports cars and automotive parts for the United Kingdom and Ireland. Porsche Cars Great Britain Limited does not undertake any manufacturing. Finished Porsche sports cars and automotive parts are sourced from either Porsche AG or other members of the Porsche selective distribution network. Porsche Cars Great Britain Limited is a distributor, not a wholesaler. Automotive parts and other Porsche branded merchandising are distributed from a warehouse facility owned and operated by Porsche Cars Great Britain Limited. Porsche Cars Great Britain Limited distributes new Porsche sports cars and automotive parts to a network of authorised Porsche Centres established in the United Kingdom and Ireland pursuant to a selective distribution system. Porsche Cars Great Britain Limited also undertakes a number of marketing activities and events to promote Porsche products and services and the Porsche brand. With the exception of certain Porsche motorsport products and products and services sold from the Porsche Experience Centre, Porsche Cars Great Britain Limited does not undertake any sales or marketing activities as a retailer. In the conduct of its business the company sources non-production materials from what it believes to be responsible suppliers for the most part established in the United Kingdom.

The Porsche Cars Great Britain Limited corporate headquarter is established in Reading, United Kingdom.

Porsche Retail Group Limited

Porsche Retail Group Limited is a wholly owned subsidiary of Porsche Cars Great Britain Limited. Porsche Retail Group Limited undertakes the sale and marketing activities, at a retail level, for new and pre-owned Porsche sports cars, new automotive parts, merchandising and automotive aftersales services. These retailing activities are undertaken from five (5) authorised Porsche Centres with locations proximate to the City of London. Porsche Retail Group Limited does not undertake any manufacturing. Finished new Porsche sports cars, automotive parts and merchandising are sourced from either Porsche Cars Great Britain Limited or other members of the Porsche selective distribution network. Porsche Retail Group Limited also undertakes a number of marketing activities and events to promote Porsche products and services and the Porsche brand. In the conduct of its business the company sources non-production materials from what it believes to be responsible suppliers for the most part established in the United Kingdom.

The Porsche Retail Group Limited corporate headquarter is established in Reading, United Kingdom.

POLICY

Porsche GB does not support slavery or human trafficking in the organisation of labour within its own business or within its supply chain. Porsche GB is committed to the implementation of measures designed to counter the propensity for and occurrence of slavery and human trafficking in the conduct of its business.

INCIDENT REPORTING

In the twelve (12) month period ending 31 December 2016 no incidences of or red flags indicating slavery or human trafficking risk affecting contractors or employees of Porsche GB were received by management.

MEASURES

To counter the propensity and occurrence of slavery and human trafficking during 2016 Porsche GB operated the following measures.

Porsche Values

At Porsche GB employee behaviour and business activities are steered and moderated by reference to positive community based values, such as those published in the Porsche Compliance Code and other internal company documents steering good governance at Porsche GB.

Recruitment Controls

Porsche GB operates a range of controls targeting recruitment and employment of labour in conformity with applicable laws and to ensure respect for employee rights. Candidates seeking to become employees are required to establish their right to work, satisfy minimum age requirements and their suitability for available roles. The company additionally monitors legal developments including, for example, change to minimum wage laws to ensure ongoing compliance.

Compliance Management System

Porsche GB operates a compliance management system. In 2016 the management decision was taken to include within the scope of the Porsche GB compliance management system the topic of slavery and human trafficking. The compliance management system is steered according to agreed targets. The 2017 compliance plan will include targets addressing management of the slavery and human trafficking compliance topic.

Whistleblowing

Porsche GB operates a whistleblowing system headed by an independent ombudsman located in Germany who is not an employee of the company. The whistleblowing system is accessible by employees and non-employees.

Procurement

Porsche GB operates a written procurement process designed to project transparency and cost effectiveness over the procurement process. Porsche expects all contractors to align their values and perform their engagements according the values published by Porsche GB. Contractor appointments are subject to contract terms requiring compliance with laws.

Human Rights

Porsche GB strives to respect the human rights of all persons. We believe in this objective and publish this goal in our compliance code as follows: “Porsche respects and supports internationally recognised human rights and rejects all forms of discrimination as well as forced labour and child labour.” (Section 3 Porsche Compliance Code). All managers and employees at Porsche GB are required to support and to honour this objective.

Frank Angelkoetter Chris Craft
Group Finance Director Managing Director